Sales Development Representative

Website ignitionapp ignition

Who we are:

Ignition is the world’s first client engagement and commerce platform for professional services businesses, with a key focus on financial services. We are on a mission to transform the way people do business together, sparking long-lasting relationships by putting businesses and their clients on the same page from the start. More clarity and less ambiguity for both sides. Win-win.

We are a high-growth, global SaaS organization with employees in Australia, US, Canada, UK, South Africa, New Zealand and the Philippines.

Role location:

We know that each employee has unique needs. We want you to bring your best self each and every day so we ensure you have the flexibility to be your most productive self. We have embraced hybrid working in all our locations; our employees have the option to work from home, an office or a blend between the two.

Our preference is for candidates based in either London, UK or Cape Town, South Africa, but we’re open to candidates across other areas of the UK & South Africa.

We currently have an office space in London, UK and we can provide a flex pass to a shared workspace for our South African employees who choose to work from an office environment.

About the role:

Are you looking to kickstart your career in SaaS Sales? Want to work with an incredible team, learn the ropes and grow your sales career? If so, this opportunity might just be what you’ve been looking for.

We are looking for talented, passionate, and motivated individuals to join our team as a Sales Development Representative (SDR) to join the ‘Go to market’ team, taking accountants and bookkeepers on a journey to move their traditional methods of client engagement to a business critical platform that offers their customers sleek and professional branded experiences, automating large parts of their business including invoicing, payments and workflows.

As a Sales Development Representative, you’ll play a key role in our marketing and sales efforts through the development of qualified leads that result in more product demos and sales for the company. Your main objective is to get prospective customers excited about what we’re doing and schedule product demonstrations for them with our Sales team. You’ll be an integral part of helping the company build a strong pipeline of qualified opportunities and grow its revenue.

What your day to day will look like:

  • Engage prospective customers by phone and email
  • Qualify inbound leads and advance them to the next step in our company’s sales cycle
  • Partner closely with our Inside Sales team to ensure strong communication and proper handoffs
  • Make a great first impression with our prospects by demonstrating strong knowledge in key areas such as product, competitors, industry, and more (you’ll be thoroughly trained on this!)
  • Hit your monthly targets for qualified demos booked and completed
  • Participate in industry trade shows (light travel involved) to showcase the Practice Ignition platform and acquire a large amount of leads
  • Be a product knowledge expert and successfully overcome prospective customer objections
  • Actively look for opportunities to improve and optimize our sales processes
  • Accurately enter and maintain clean data in our CRM (Hubspot)
  • Learn our technology stack (Hubspot, Gong, Zoom) to become more efficient and effective at your job

What you need to succeed:

  • Excellent communication skills
  • Strong time management and organisational skills
  • Ability to handle feedback without taking it personally
  • Basic understanding of the sales process, lead generation, and email marketing
  • Ability to show initiative, be flexible, and solve problems on the run
  • Willingness to learn and understand the Practice Ignition product and value proposition
  • Willingness to collaborate with key stakeholders across the org (ie: Sales & Marketing)

Why join us:

  • Founder led, global SaaS organization, in hyper growth mode and scaling fast
  • We work without ego in a collaborative, open and transparent work culture
  • Competitive salary and employee stock options from day 1
  • 20 days accrued annual leave/vacation, along with 10 days of wellbeing days to take care of yourself and/or loved ones
  • Annual education allowance to support your professional growth
  • Curious and smart coworkers who won’t back down from a challenge
  • Employee recognition program
  • Quarterly wellness allowance to spend on your wellbeing
  • Paid subscription to Headspace
  • Home office reimbursement
  • Personal tax return assistance – after all, we are in the accounting business!
  • Paid parental leave
  • An extra paid day off to celebrate your birthday, alongside volunteering leave
  • Monthly virtual social events

Company Values:

We are better everyday

We work without ego

We are smarter together

We hero our customer

Ignition is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

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